Reviews 2016
 
  Rate Our Service Overall Rate Our Office Service Rate Our Equipment Cleanliness Rate Our Equipment Condition Was The Delivery On Time? Would You Recommend Us To A Friend? Any Equipment That You Would Like To See Us Offer In The Future? Any Comments Or Suggestions?
  5                        5 5 5 Yes Yes No  
  5 5 5 5 Yes Yes   We appreciate the flexibility of being able to book the day before and the man that delivered the bounce house was pleasant and efficient.
  5 5 4 4 Yes definitely no  
  5 5 5 5 Yes Absolutely would recommend Space Jump to a friend... Fantastic Service No Great experience.. Super Easy, convenient and GREAT SERVICE...
  5 5 5 5 Yes yes, absolutely.    
  5 5 5 5 Yes Absolutely >? THANK YOU!!!!
  5 5 5 5 Yes 100% There was a good selection online. The delivery guy was fantastic. Friendly and Patient. He is a great addition to your team!
  5 5 5 5 Yes Absolutely!    
  5 5 5 5 Yes Yes    
  5 5 5 5 Yes Yes    
  5 5 5 5 Yes yes   Thank you everything was great
  5 5 5 5 Yes Absolutely!    
                 

 
Reviews 2015

 
Rate Our Office Service Rate Our Equipment Cleanliness Rate Our Equipment Condition Was The Delivery On Time? Would You Recommend Us To A Friend? Any Equipment That You Would Like To See Us Offer In The Future? Any Comments Or Suggestions?
5 5 5 5 Yes Yes    
5 5 5 5 Yes Yes, absolutely!   Thank you for helping to make this big day extra special:)!
5 4 5 5 Yes Yes    
5 5 5 4 Yes Yes N/a  
5 4 4 5 Yes Yes    
5 5 5 5 Yes yes    
5 5 5 5 Yes Yes can't think of any at the moment service was fantastic and highly personal. great job!
5 5 5 5 Yes Yes, and will use you in the future!    
5 5 5 5 Yes Yes    
5 3 5 5 Yes Yes    
5 5 5 5 Yes Yes   No Problems at all. Installer was nice and courteous.
5 5 5 5 Yes Absolutely!! I will use again in the future myself.    
5 5 4 5 Yes Absolutely!   Runners for wet or rainy days would be helpful!
5 5 5 5 Yes Yes I would and will!    
5 5 5 5 Yes Yes   The kids had a blast!
5 5 5 5 Yes Absolutely Bubble machines  
5 5 5 5 Yes Yes No No
4 4 4 4 Yes For sure N/A You all were wonderful. Thank you so much.
5 5 5 5 Yes Absolutely! We all had so much fun. Thank you! Not really, but I hope you keep the larger bounce house. Huge difference in so many ways. We got the standard size one before from you guys, and this one seemed not only so much larger, but sturdier too! Keep on doing a great job, and the $ will keep coming in.
5 5 4 5 Yes Yes   The guy that delivered the bounce house was very nice and very helpful and got everything set up perfect. We will use you guys again for sure!
5 5 5 5 Yes YES    
5 5 4 3 Yes Yes    
5 4 5 5 Yes absolutely    
5 5 5 5 Yes Yes I would    
5 5 5 5 Yes Yes    
5 5 5 5 Yes Yes    
5 5 5 5 Yes Absolutely. My brother rented last year due to our recommendation. My son's birthday is in July and having an Angry Bird party! If you could find that it would be awesome!! :) Thank you. Your service is awesome. It was raining on Saturday and you even called to see if I wanted to keep the rental, offered a refund if was wanted to cancel! That is awesome. The delivery man had arrived a little before our scheduled pick up and waited until our requested time. That is great. He was super friendly too. Thank you again. We rent 2 or more times a year and have rented from you multiple times and look forward to more.
5 5 5 5 Yes Yes everything went very smooth No Great service and bounce house and cotton candy machine in great condition!!
5 5 5 5 Yes Yes    
2 3 2 1 Yes Last year I would have, but not after rhe issue I had and then when the jumphouse was picked up, your male owner refused to take responsibility for the jumphouse shutting down for 40 minites. He dared to say that our outside outlet was loose when in fact we had a guest over that was an electrician and pointed out your whole chord had tape wrapped around it in several places and it was duct tape, not electrical. Your male owner and two associates left without apologizing and or admitting it was their chord issue. Beyond unprofessionalism, I did second guess choice with going with your company and I should have stuck with it. I expect a call and a partial refund from your company.   Last year I would have, but not after the issue I had and then when the jumphouse was picked up, your male owner refused to take responsibility for the jumphouse shutting down for 40 minutes. He dared to say that our outside outlet was loose when in fact we had a guest over that was an electrician and pointed out your whole chord had tape wrapped around it in several places and it was duct tape, not electrical. Your male owner and two associates left without apologizing and or admitting it was their chord issue. Beyond unprofessionalism, I did second guess my choice with going with your company and I should have stuck with it. I expect a call and a partial refund from your company. I will be reporting your company to the BBB.
5 5 5 5 Yes Yes It was perfect The kids had a blast. We are glad we rented this product
5 5 5 5 Yes Yes    
5 5 4 5 Yes Yes! I have used Space Jump for a couple of our Youth events and am very pleased with the service.    
5 4 4 5 Yes Yes sure    
5 5 5 5 Yes Yes    
5 5 2 5 Yes Yes  Water combos The bounce house wasn't clean, it was full of leaves and debris.
5 5 5 5 Yes Yes    
5 5 5 5 Yes Yes    
5 5 5 5 Yes Absolutely   Very friendly and professional. Will use Space Jump for all my bouncing house needs.
5 5 5 5 Yes Absolutely   Thank you for helping another great event!
5 5 5 5 Yes yes! Yes another bounce house I liked that the guy who set up the bounce house was on time and very nice, He did a great job! all the kids and most of the adults loved the bounce house as well! I will most diffidently be using them for all my future parties! only suggestion would be to have the guy pick up the bounce house with in 30 min to an hour after the party is over. My party ended at 2:30pm and the guy didn't show up until 5-5:30pm.
5 5 5 5 Yes Yes    
5 5 5 5 Yes Absolutely! 100% N/a Third or fourth time in a year now that we've been able to work with you all and have loved every interaction! Thank you so much!!
5 5 5 5 Yes Yes   Keep it simple.
5 5 5 5 Yes Yes    
5 5 5 5 Yes yes face painting person and balloon designer KEYS TO THE CITY SECURITY COMPANY WILL CONTINUE TO USE YOUR COMPANY. YOU ARE AWESOME COMPANY, FROM SHIRLEY IN THE OFFICE TO THE GUYS WHO SET UP EQUIPMENT. THANK YOU. GOD BLESS
5 5 5 5 Yes Yes No, the frozen bounce house was awesome  
5 5 5 5 Yes Absolutely :)    
5 5 5 5 Yes Yes, I will definitely recommend Space Jump to my friends, family, an business associates.   The staff are very professional and kind.
5 5 5 5 Yes Yes, I would definitely recommend Space Jump to friends and family. None I didn't realize that renting a bounce house could be so easy! I will be using this service for future event.
5 5 5 5 Yes Yes   staff is so sweet and very helpful!! Definitely will use in the future.
5 5 5 5 Yes Absolutely!    
5 5 5 5 Yes yes    
5 5 5 5 Yes Yes   Thank you so much! The bounce house combo was wonderful! The kids really enjoyed it!
5 5 5 5 Yes      
5 5 5 5 Yes      
5 5 5 5 Yes Yes    
5 5 5 5 Yes Yes!    
5 5 5 5 Yes Yes I would. Obstacle course  
5 5 5 4 Yes I've already given your information to a few parents that attended our party Maybe some tent options for heat protection Thank you very much for making our birthday party so much fun. The kids loved the bounce house and sno cone machine.
5 4 5 5 Yes Yes. And I did at the party. No No
4 5 5 5 Yes Yes I would recommend to a friend or family member.   I was very disappointed about the original setup of the waterslide. My husband had to call and have someone come back. The tarp was not under the slide, the stakes in the ground could have caused an injury because of placement. I was not told that the pool needed to be filled.
5 5 5 5 Yes Yes    
5 5 5 5 Yes Yes Unsure at this time  
5 5 5 5 Yes ABSOLUTELY- I did at the party :)   The unit was so clean! everyone loved it
5 5 5 5 Yes yes we love the equipment that we do get. it's always a big hit!  
5 5 5 5 Yes Yes     
5 5 5 5 Yes yes n/a  
5 5 5 5 Yes Yes!   No complaints. Always excellent.
5 5 5 5 Yes yes   We love you guys!
5 5 5 5 Yes yes   We rented the slip and slide. the kids loved it! It was awesome.
5 5 5 5 Yes Yes, everything went well. Set-up/breakdown was quick and on time. N/a  
5 5 5 5 Yes Yes   Great job! I had a last minute request, and you were able to help immediately and for a good price! John was terrific with delivery and pick up!. Thank you so much, we will definitely use you in the future!
4 5 5 5 Yes yes    
5 5 5 5 Yes Later rental time    
5 5 5 5 Yes Yes. I do all the time    
5 5 5 5 Yes Yes    
4 4 5 5 Yes yes n/a setup could have been earlier but i made it work
5 5 5 5 Yes Yes, and I have before. Medium sized water slides. Either large or small.  
5 5 5 5 Yes Absolutely!!! Not sure? You guys did a great job! The kids had a blast!! Thank you very much!!!!! : )
4 5 3 3 Yes Yes   Love the toddler interactive bounce house, but there were missing pieces. The three Velcro activities were all missing pieces and there seemed to be something missing in one of the corners
5 5 5 5 Yes Yes    
5 5 5 5 Yes Yes!   We loved the bounce house that we rented. The kids played in it the whole party!
5 5 5 5 Yes Yes!    
5 5 4 5 Yes Yes    
5 5 5 5 Yes Yes No None
5 5 5 5 Yes Yes   Everything was great - thank you!
5 5 5 5 Yes Of course and I have:)   Thank you for another great summer looking forward to all our other fun filled events!
5 5 5 5 Yes Yes. I did!! No. We have a great party every year, thanks to yall!
5 5 5 5 Yes Absolutely !   Friendly staff, quick and clean service.
5 5 5 5 Yes Yes    
5 5 5 5 Yes yes    
5 5 5 5 Yes Yes,definitely.    
5 5 5 5 Yes yes N?A N/A
5   5 5 Yes Yes    
5 5 5 5 Yes I sure will. My grandkids had so much fun. They loved it, now I have to rent for all five birthdays. LOL.    
5 5 5 4 Yes yes no  
5 5 5 5 Yes Yes   Jason was awesome
5 5 5 5 Yes Yes! None that I can think of Very pleased, kids had so much fun, well worth the price!
5 5 5 5 Yes Yes    
4 4 5 5 Yes YES    
5 5 5 5 Yes Absolutely    
5 5 5 5 Yes Absolutely   Thank you so much for being on time and courteous. The guy that delivered the bounce house was very polite and accommodating even when it took me a few minutes to decide where I wanted it. I will def be using you again in the future.
5 5 5 5 Yes Yes Dj, pony, face painting, balloon artist  
5 5 5 5 No Yes   Driver was late, but it wasn't a big deal.... I was able to text the company to get ETA and it was fine. thanks for the prompt response that day to my inquiry on where he was.
5 5 5 5 Yes Absolutely!!! Pop up shade canopies?! Very happy with our rental. It made a lot of kids happy :) We will definitely be renting again soon!
5 5 5 5 Yes Yes.   The rep who showed up was really nice, very professional, and even offered to take some pictures for us. Thanks!
5 5 5 5 Yes Yez   Great job again. Thanks
5 5 5 4 Yes Yes I will No No, thank you!
5 5 5 5 Yes Of course! Not at this time Thank you for everything. The kids loved the dunk tank!
5 5 5 2 Yes Yes   The bounce house that was brought to our house could be used as a water bounce house. There was a hose that was connected to the slide and we had two children hook their necks on the hose. It would have been helpful and more safe if the hose was removed or taped to the bounce house so that the children would not hook themselves on it.
5 5 5 5 Yes Yes!!   Service was amazing!! Loved the Hello Kitty bounce house! Very clean just like new! The kids had a blast! Will definitely order from you again! Thanks so much :)
5 5 5 5 Yes Yes, I would :)    
5 4 5 5 Yes Absolutely. None in particular. Quote expensive for an 8 hour rental.
5 5 5 5 Yes Yes!    
5 5 5 5 Yes Absolutely.   The kids really enjoyed the bounce house. Working with your company was easy and an overall great experience. We will certainly use your services again! Thanks so much.
5 5 5 5 Yes yes    
5 5 5 5 Yes Totally    
5 5 5 5 Yes Yes   Delivery driver was Jason. He was great. Very nice guy and good with the kids when he came to pick up the bounce house. Thank you guys for making my son's birthday fun!
5 5 5 5 Yes Yes    
5 5 5 5 Yes sure would. I was quite pleasantly surprised with the level of service your company provided. love family businesses.  sounds like you have a pretty great collection already. keep it up! thanks for everything.
5 4 5 5 Yes For sure    
5 5 5 5 Yes absolutely NA great job! great equipment! very timely professional, we were very pleased
5 5 5 5 Yes Yes definitely Nothing I can think of right now My kids had a blast. Everyone loved the cotton candy machine including the adults.
5 5 5 5 Yes Yes Will I get a referral discount?? No suggestions Great delivery servce set up and take down. Easy to order and pay :) Happy all over Thanks :) Will use again and thanks for giving us a previous customer discount!!
5 5 5 5 Yes Absolutely! no Great staff and wonderful service!
5 5 5 5 Yes Yes   Everything was great!
5 5 5 5 Yes Definitely! nope We have used your company a few times and the staff always do a great job. Thank you!
5 5 5 5 Yes Yes    
5 5 5 5 Yes Yes    
5 5 5 5 Yes Yes   Team member was right on time, efficient and pleasant. We've used this company several times and will continue in the future. We also appreciated the repeat discount.
5 4 5 5 Yes Yes. No. No.
5 5 5 5 Yes Yes     
5 5 5 5 Yes yes no everything was fine &